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Archive for the 'Photoshop “Issues”' Category


Feb 23, 2006

Text is missing in menus, buttons, or the registration window in Photoshop CS2 (on Windows)

Source: Photoshop Support Knowledgebase

Issue: Text is missing in buttons, menus, or the registration window in Adobe Photoshop CS2.

Feb 16, 2006

Errors occur when you save JPEG images from the Photoshop Image Processor

Source: Photoshop Support Knowledgebase

Issue: When you save a JPEG image with an embedded sRGB profile in Image Processor, Image Processor returns one of the following error messages:

Feb 13, 2006

Error “The application could not load Adobe Camera Raw…” when you start Adobe Bridge

Source: Photoshop Support Knowledgebase

Issue: When you start Adobe Bridge, Bridge returns the error message, “The application could not load Adobe Camera Raw. Use the Adobe Bridge installer to reinstall the Adobe Camera Raw plug-in. If you continue you may experience some problems when attempting to modify raw image files.”

Feb 6, 2006

Security Advisory: File permissions vulnerability in Adobe Creative Suite 2 (Windows, Mac OS)

Release Date: February 2, 2006
Products: Adobe Creative Suite 2, Adobe Photoshop CS2, Adobe Illustrator CS2
Platform: Windows, Mac OS
Vulnerability Identifier: APSB06-01

Overview: Adobe has been made aware that the file and folder permissions for Photoshop CS2, Illustrator CS2, and Adobe Help Center can permit non-privileged users to change key program files. This condition presents a risk for shared, multi-user systems. Adobe is providing update utilities which correct these access permission issues and prevent manipulation of the program files by non-privileged users. Adobe recommends that customers using CS2 products on shared systems apply these updates.

Jan 20, 2006

Bridge Center is missing from Adobe Bridge 1.0.x (Windows)

Source: Adobe Bridge Support

Issue: The Bridge Center is missing from Adobe Bridge 1.0.x

Jan 20, 2006

Photoshop CS2 or the Editor of Photoshop Elements 4.0 freezes immediately after you start (on Windows)

Source: Photoshop Support Knowledgebase

Issue: Adobe Photoshop CS2 or the Editor of Adobe Photoshop Elements 4.0 freezes immediately after you start it.

Jan 5, 2006

Error when starting Bridge from Photoshop CS2 (Mac OS X 10.4)

“Error2: Photoshop is undefined. Line:1 – photoshop.invokeBridge (false, false)” when you start Bridge from Photoshop CS2 (Mac OS X v10.4)

Source: Photoshop Support Knowledgebase

Jan 4, 2006

Hasselblad warns of incompatibility with Adobe Bridge

Source: RobGalbraith.com
Written By Rob Galbraith

Hasselblad has sent a warning to registered users of its digital backs that Adobe Bridge on the Mac will in some cases corrupt the header information inside the company’s proprietary RAW 3f (.fff) file format. An excerpt from the email blast is below:

Dec 19, 2005

File system, I/O, Illegal Name errors, or system crash after you install (Photoshop CS2, Illustrator CS2, Adobe Creative Suite 2)

Source: Photoshop Support Knowledgebase

Issue: You experience one or more of the following problems after you install Adobe Photoshop CS2, Adobe Illustrator CS2, or Adobe Creative Suite 2.0 in Mac OS X v10.3 or v10.4:

– File system error
– I/O error
– Boot error
– System crash or slowdown
– Illegal Name error when you run Disk Utility

Dec 19, 2005

Photoshop, networks, and removable media (CS2)

Source: Photoshop Support Knowledgebase

What’s covered: Issues when working from networks or removable media, recommended workflow, suggestions for troubleshooting.

When you save and open files across a network or from removable media, many variables affect application performance. Consequently, some problems (for example, damaged files, denied access, or slow performance) occur more frequently when you work across a network or from removable media than when you work from a local hard disk.

Nov 3, 2005

Thumbnail previews of Camera Raw images do not display as expected (Adobe Bridge 1.x)

Source: Adobe Bridge Support

Issue: Thumbnail previews of Camera Raw images in Adobe Bridge 1.0 do not display as you expect them to.

Nov 3, 2005

Upgrade plug-ins, shortcuts, and layouts from Photoshop CS to Photoshop CS2

Source: Photoshop Support Knowledgebase

What’s covered:
Custom Presets (Brushes, Gradients, Patterns, Shapes, Styles, Swatches, Tools)
Preferences
Actions
Keyboard shortcuts
Scripts
Picture Package layouts
Web Photo Gallery layouts
Workspaces
New document sizes
Third-party plug-ins
Metadata templates
Color settings

Nov 3, 2005

Optimize performance of Photoshop CS2

Source: Photoshop Support Knowledgebase

Adobe has posted Tech Documents for optimizing Photoshop CS2 perfomance on the Photoshop Support pages.

Optimize performance in Photoshop (CS2 on Mac OS)

Optimize performance of Photoshop (CS2 on Windows)
 

Oct 12, 2005

Get Photoshop Tech Issues Via RSS Feeds

Adobe has recently added RSS news feeds for top tech support issues for Adobe products.

Oct 7, 2005

JPEG format not available in Save As format menu (Photoshop CS2)

Source: Photoshop Support Knowledgebase

Issue: When you select File > Save AS in Adobe Photoshop CS2, the JPEG format is not an available format.

Oct 7, 2005

Camera Raw 3.2 DNG images open with artifacts in Photoshop CS2

Source: Photoshop Support Knowledgebase

Issue: When you convert images to DNG using the Camera Raw 3.2 plug-in and open them in Photoshop CS2, they contain artifacts.

Sep 30, 2005

Applications do not display properly on OEM computers (Creative Suite 2 on Windows)

Source: Photoshop Support Knowledgebase

Issue: When you run Adobe Creative Suite 2 applications on your OEM computer (including Dell, IBM and Compaq), palettes and windows overlap, appear in the wrong position, or are distorted and garbled.

Sep 30, 2005

Transfer Photoshop CS actions to Photoshop CS2

Source: Photoshop Support Knowledgebase

Adobe Photoshop doesn’t save individual actions, you can only save actions as part of an action set. To transfer actions from Photoshop CS to Photoshop CS2, put the actions you want to save in their own action set in Photoshop CS, export the action set, then import that action set into Photoshop CS2.

Sep 30, 2005

Perform a silent installation of Photoshop (CS2 on Windows XP)

Source: Photoshop Support Knowledgebase

What’s covered:
Run a silent mode installation
Verify a silent mode installation
Disable Adobe Updater
Suppress the Registration dialog box

Sep 30, 2005

Can’t start Help Center from within an Adobe Creative Suite 2.0 application (Mac OS X)

Source: Photoshop Support Knowledgebase

Issue: When you try to start Help Center from within an Adobe Creative Suite 2.0 application, nothing happens or you get one of the following error messages:

Aug 31, 2005

Advisory: Adobe Version Cue 1.x for Mac OS X System Privilege Escalation

Advisory Link
Products: Adobe Version Cue 1.0 and 1.0.1 (Included as a feature of Adobe Creative Suite 1.0 and 1.3.)

Platform: All supported versions of Mac OS X

Aug 29, 2005

Image is repositioned after you edit it in Photoshop CS2 (Acrobat 6.0 and later)

Source: Photoshop Support Knowledgebase

Issue: After you edit an image in Adobe Photoshop CS2 and update the image in Adobe Acrobat, the image is moved to the bottom left of the page.

Aug 22, 2005

Error: “…user name, organization, or serial number is missing or invalid…”

Source: Photoshop Support Knowledgebase

Issue:When you start any of the applications installed with Adobe Creative Suite 2.0 they return the error, “Your [Adobe application] user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit. ”

Aug 19, 2005

Error “The Adobe Updater could not be started…” when you start Photoshop (CS2 on Windows)

Source: Adobe Bridge Support

Issue: When you start Adobe Photoshop, Adobe Update Manager returns the error “The Adobe Updater could not be started, please reinstall application and components.”

Aug 15, 2005

Error when you save or export a PDF or Illustrator file (Mac OS)

Source: Photoshop Support Knowledgebase

Issue: When you try to save or export a file as a PDF file from InDesign CS2, Photoshop CS2, Acrobat 7 or Illustrator CS2, or save a file in Illustrator format from Illustrator CS2, you either get an error message when you save the file, or an error message when you open the resulting PDF or Illustrator file.