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Archive for the 'Photoshop “Issues”' Category


Feb 25, 2009

Adobe Releases Photoshop CS4 Update

Adobe Photoshop CS4 11.0.1 update – multiple languages

The Adobe® Photoshop® CS4 11.0.1 update addresses a number of issues discovered after Adobe Photoshop CS4 and Photoshop CS4 Extended (11.0) software were released. 

The most significant fixes in the Photoshop CS4 11.0.1 update include the following:

Jun 30, 2008

Apple Posts 10.5.4 Update for Leopard

Apple has posted a new update, 10.5.4 for Leopard users that is stated to resolve an issue with saving and reopening Adobe Creative Suite 3 files on a remote server. This issue has resulted in corrupted Photoshop and InDesign files when documents have been saved over a network volume.

The update should show when running Software Update and is available as a stand alone installer from Apple Support Downloads. The stand alone installer is 88MBs while the combo installer is 561MB.

The 10.5.4 update also includes recent security updates as well general operating system fixes that enhance the stability, compatibility and security of your Mac. The 10.5.4 Update is recommended for all users running Mac OS X Leopard. Additional info about the update is here.

Jun 2, 2008

Leopard 10.5.3 Save Problems from Photoshop

Mac Photoshop CS3 users who updated to Leopard 10.5.3 last week are reporting file corruption issues when saving files over the network to network mounted volumes. The issue seems to have come with the 10.5.3 update which updated certain network components. The issue seems to be related to a previous issue from January 2007 and the 10.4.5 to 10.4.6 update as outlined in this Adobe Tech document. The issue also appears to effect InDesign documents as well.

Adobe said it was looking into the matter but indications are that it’s an Apple issue to fix. Users report a work around by using the Save As command instead of simply saving over the remote file. It should be noted that Adobe doesn’t officially support opening and saving over a network and has long suggested copying a file locally and then moving it over the network.

Apr 18, 2008

Recent Photoshop Support Center Issues

Recently listed on the Photoshop Support Center are the following issues:

Nov 28, 2007

Smart filtering with the Lens blur filter

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In Chapter 1 of my Adobe Photoshop CS3 for Photographers book, I provided a brief example of how one might apply the Lens Blur filter to a Smart Object in Photoshop CS3 and keep the background blur settings editable. However, it was pointed out to me just recently that the Lens Blur filter is actually disabled in CS3 when you seek to apply it to a Smart Object. This is one of those things that I failed to notice as I was finalizing the book and it seems that I am not the only author who got caught out by this late change to the program. Fortunately there is an easy remedy for accessing Lens Blur as a Smart Filter.

Nov 16, 2007

John Nack posts PDF About the 10.0.1 Printing Fixes

Short on the heels (in fact, the smoke is still coming off Adobe’s FTP servers) comes a post by John Nack on his Adobe bog that drills down into the printing fixes included in the Photoshop CS3 (10.0.1) update. Read the post by John. Click here to download the PDF (04.9KB download) outlining the changes.

Nov 16, 2007

Photoshop CS3 Entry Bug Still Effects CS3 10.0.1 and Leopard 10.5.1

Adobe has announced that the Photoshop CS3 bug running on Apple’s Leopard where entered values in numerical fields won’t stick still exists for the new Photoshop CS3 (10.0.1) update and the Leopard 10.5.1 update.

Oct 11, 2007

Having Problem Printing From Photoshop CS3?

If you are, you aren’t alone. There are several “known issues” that Adobe is working on and expects to address with a Photoshop CS3 update in the not too distant future.

For the time being, if you are interested in participating in helping test the solutions, you can apply for the position of “tester” by visiting John’s blog, reading the post and following the directions (note, it’s really important to follow the directions!) See: Fixes for Photoshop printing due soon

May 10, 2007

Photoshop CS3 Win crash issue with MSFT IntelliPoint 6.1 software

Adobe Photoshop QE has been able to reproduce a crash in the Windows version of Photoshop CS3 when the Microsoft IntelliPoint version 6.1 is also installed. Rolling the IntelliPoint drive back to version 5.5 seem to resolve the issue. Adobe Photoshop Q&E is continuing to work on the problem with MSFT.

Additional info available on this Photoshop Windows User to User forum thread.

May 1, 2007

Critical flaw found in Photoshop plug-in

Source: CNET
Written by Dawn Kawamoto

Security researchers have found a “highly critical” flaw in the portable-network graphics plug-in for the latest version of Adobe Systems’ Photoshop Creative Suite, as well as for other versions of the software that run on Windows.

Apr 29, 2007

Troubleshoot system errors or freezes in Photoshop CS3 on Windows Vista

Source: Adobe Support TechNote 400950
This document can help you to resolve system errors that occur while you use Adobe Photoshop CS3 on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • A blue screen
  • An unexpected restart
  • An error such as one of the following:
Apr 29, 2007

Troubleshoot installation problems in Adobe Photoshop CS3 on Windows Vista

Source: Adobe Support TechNote 401488
This document can help you to resolve system errors that occur while you install Adobe Photoshop CS3 on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • A blue screen
  • An unexpected restart
  • An error such as the following:
Apr 29, 2007

Troubleshoot system errors or freezes in Adobe Photoshop CS3 on Windows XP

Source: Adobe Support TechNote 400919
This document can help you to resolve system errors that occur while you use Adobe Photoshop CS3 on Windows XP. System errors can manifest in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • A blue screen
  • An unexpected restart
  • An error such as one of the following:
Apr 29, 2007

Troubleshoot system errors or freezes in Photoshop CS3 on Mac OS

Source: Adobe Support TechNote 401517
This document can help you resolve system errors that occur while you use Adobe Photoshop CS3 in Mac OS. System errors can manifest themselves in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • An error such as, “The application ‘Photoshop’ has unexpectedly quit. The system and other applications have not been affected.”
Apr 29, 2007

Troubleshoot installation problems in Adobe Photoshop CS3 on Windows XP

Source: Adobe Support TechNote 400992

This document can help you to resolve system errors that occur while you install Adobe Photoshop CS3 on Windows XP. System errors can manifest in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • A blue screen
  • An unexpected restart
  • An error such as the following:
Apr 29, 2007

Troubleshoot installation problems in Adobe Photoshop CS3 on Mac OS X

Source: Adobe Support TechNote 400993

This document can help you resolve system errors that occur while you install Adobe Photoshop CS3 in Mac OS X. System errors can manifest themselves in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • An error message such as, “The application ‘Photoshop CS3′ has unexpectedly quit. The system and other applications have not been affected.”
Apr 25, 2007

Exploit code posted for critical Photoshop CS2 & CS3 flaw

Source: ZDNet
Written by Ryan Naraine

Photoshoppers, be careful.

Publicly available exploit code for a serious security flaw in Adobe Photoshop could allow attackers to take complete control of your Windows machine, according to an advisory from FrSIRT.

Apr 19, 2007

Adobe CS3Clean Script for Windows posted

The Adobe CS3Clean Script will help resolve installation problems experienced by beta and pre-release users of Adobe Creative Suite software. The script will clean up the beta and pre-release installations and allow installation of the shipping versions of Creative Suite 3.

Apr 17, 2007

Adobe Posts CS3Clean Script for Mac

Source: Adobe Support

The Adobe CS3Clean Script will help resolve installation problems experienced by beta and pre-release users of Adobe Creative Suite software. The script will clean up the beta and pre-release installations and allow installation of the shipping versions of Creative Suite 3.

Apr 16, 2007

Adobe TechNote: Manually remove Photoshop CS3 public beta (Windows Vista)

Source: Adobe Support Document TechNote: kb401501

This document covers removing Photoshop CS3 public beta on Windows Vista. For instructions explaining how to remove Photoshop CS3 public beta manually on Windows XP, see document kb401492, “Manually remove Photoshop CS3 public beta (Windows XP).”

Apr 16, 2007

Adobe TechNote: Manually Remove Photoshop CS3 public beta (Windows XP)

Source: Adobe Support Document TechNote: kb401492

This document covers removing Photoshop CS3 public beta on Windows XP. For instructions explaining how to remove Photoshop CS3 public beta manually on Windows Vista, see document kb401501, “Manually remove Photoshop CS3 public beta (Windows Vista).”

Apr 16, 2007

Adobe TechNote: Manually Remove Photoshop CS3 public beta (Mac OS X)

Source: Adobe Support Document TechNote: kb401502

This document covers removing Adobe Photoshop CS3 public beta on Mac OS X. For instructions explaining how to remove Photoshop CS3 public beta manually on Windows XP and Windows Vista, see “Additional information” below.

Dec 15, 2006

Known Issues with the CS3 Beta

There are some known issues with the Adobe Photoshop CS3 beta. For example running under MacIntel natively older non-Universal Binary plug-ins will not load into CS3. Also under MacIntel the normal brush size cursors are not working. The new UI can also “test” some Windows XP video drivers. Also, all plug-in filters will need to be updated to be used as Smart Filters in CS3. Read more info regarding issues on Scot Byer’s blog.

Oct 2, 2006

Error “The Adobe Updater could not be started…” (Photoshop CS2 on Windows)

Source: Adobe Support Knowledgebase

Issue: When you start Adobe Photoshop, Adobe Update Manager returns the error “The Adobe Updater could not be started, please reinstall application and components.”

Sep 13, 2006

Photoshop CS2 (9.0.2) Updater Now Available for Download

Adobe has posted the Mac and Windows Photoshop CS2 (9.0.2) Updaters as downloadable files. They are available in the Download Files for Photoshop. Click here for the Mac version and here for the Windows version.