PhotoshopNews.com
Nov 19, 2007

Adobe’s Update Servers are Problematic

Since the release of a slew of updates late Thursday night, November 15th, 2007, many users have downloaded updates for Photoshop CS3, Bridge CS3, Camera Raw 4.3 and Lightroom 1.3. However, many people seem unable to get to the product updates because regional servers have been slow to get updated URLS.

Usually, going to the New Downloads urls will allow users access to all the recently uploaded updates for all of Adobe’s products. However, many users from outside of the US and Canada are reporting that when they attempt to access the same download links, they are getting “not found” errors.

The problem is thought to be a failure of mirrored servers getting properly updated urls throughout Adobe’s extensive network. While some people in northern Europe like Sweden don’t seem to have a problem, users in the UK can not seem to get to the same download pages.

In the meantime, if your Adobe Updater can’t seem to find the updates or your locale’s local country servers haven’t been updated, you should still be able to access Adobe’s public FTP servers. The main public FTP is ftp://adobe.com.

To access Photoshop updates (including Camera Raw) go to: ftp://adobe.com/pub/adobe/photoshop.

To access Bridge updates, go to: ftp://adobe.com/pub/adobe/bridge.

To access Lightroom updates, go to: ftp://adobe.com/pub/adobe/lightroom.

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