PhotoshopNews.com
Apr 29, 2007

Troubleshoot system errors or freezes in Photoshop CS3 on Mac OS

Source: Adobe Support TechNote 401517
This document can help you resolve system errors that occur while you use Adobe Photoshop CS3 in Mac OS. System errors can manifest themselves in many different ways, including (but not limited to) the following:

  • A blank or flickering dialog box
  • A frozen cursor or screen
  • An error such as, “The application ‘Photoshop’ has unexpectedly quit. The system and other applications have not been affected.”

Different factors can cause system errors, including conflicts among device drivers, software, and hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Photoshop, Photoshop may not necessarily be the cause–it may be the only application that uses enough memory or processor cycles to expose the problem.

To benefit most from this document, perform the tasks in order. Keep track of the tasks you perform and the results of each task, including errors or problematic behavior. Adobe Technical Support can use this information to better assist you, if you need to call.

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