PhotoshopNews.com
Dec 27, 2006

Photoshop CS3 Known Issues – UPDATED

Culled from the Adobe Photoshop CS3 forum FAQs comes an update on known issues with Photoshop CS3.

KNOWN ISSUES:

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#1445585: Mac: Installer fails to run when Home directory on non-boot volume
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Workaround:
1) If your Home directory is not on the boot volume, create a “Users”
folder on the boot volume
2) Launch Setup

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#1446434: Win: Bonjour fails to start and causes installer to fail
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Workaround:
1) Turn off any firewall software
2) Launch Setup

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#1445655: Win: Unregistered dlls on Vista can cause installer to fail
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Workaround:
1) Launch the Command Prompt from an account with admin privileges
2) Type in the following command and press Return
regsvr32 %windir%\system32\vbscript.dll
3) Type in the following command and press Return
regsvr32 %windir%\system32\jscript.dll
4) Launch Setup

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#1443660: Mac/Win: Uninstalling CS3 removes the photoshop-9.jsx file and breaks CS2 Photoshop/Bridge interactions
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Workaround:
a) Re-install CS2
or
b) Recover the photoshop-9.jsx file from a previous backup and place
here:
Mac: /Library/Application Support/Adobe/StartupScripts
Win: \Program Files\Common Files\Adobe\StartupScripts

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#n/a: Mac/Win: The Adobe Media Gallery (available in the File > Automate menu) is non-operational
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Workaround:
1) Move the CS2 Presets from Adobe Photoshop CS2 > Presets > Web Photo Gallery to Adobe Photoshop CS3 > Presets
2) Move the WebContactSheetII.plugin from Adobe Photoshop CS2 > Plug- Ins > Adobe Photoshop Only > Automate to Adobe Photoshop CS3 > Plug- Ins > Automate
3) (Intel-based Macs) Select the Photoshop CS3 app and do Get Info on it and select “Open using Rosetta”
4) Launch Photoshop and choose Web Photo Gallery from the File > Automate menu

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#1438317: Mac/Win: CS2 version of Bridge/Photoshop launching CS3 versions
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Workaround:
1) Quit all versions of Photoshop and Bridge
2) Mac: Delete the /Library/Application Support/Adobe/Launch/ photoshop/10.0/ folder on your Desktop
Win: Delete the C:\Program Files\Common Files\Adobe\Launch \photoshop\10.0 folder on your Desktop
3) Mac: Delete the /Library/Application Support/Adobe/Launch/bridge/ 2.0/ folder on your Desktop
Win: Delete the C:\Program Files\Common Files\Adobe\Launch\bridge \2.0 folder on your Desktop

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#1442224: Win: Paper size is not remembered
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Workaround:
1) File > Print > check on scale to fit
2) Page setup > Select your paper size > Ok
3) Toggle the orientation buttons to force scale to fit to reflect the new paper size. After scale to fit reflects the proper size for your paper you can uncheck it at this point if needed.
4) Toggle centered checkbox on and off if you want the final output centered.
5) Print > Select preferences > set your page setup again to match the settings you selected in step 2 page setup
6) Print

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#1425422: Mac/Win: Fixed height palettes turns blank when dragged to the top of a second monitor
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Workaround:
1) Move palettes away from top of the monitor

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#n/a: Mac: brush size cursors are not displayed on Intel-based Macs
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Workaround:
1) Select the Photoshop application and choose Get Info
2) Select “Open using Rosetta”
3) Launch Photoshop

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#1333687: Mac: The Pattern Maker plug-in is not available on Intel- based Macs
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Workaround:
1) Use CS2

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#1356198: Win: Uninstall causes Acrobat 7 Pro and Reader to be automatically reconfigured on Windows XP
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Workaround: None

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#1382654: Mac/Win: Quality of Image Size resizing is worse than CS2
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Workaround:
1) Use CS2

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#1436700: Mac: Some plug-Ins are not being loaded on Intel-based Macs (AltiVec, PPCCore, Embed and Read Watermark)
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Workaround:
1) Select the Photoshop application and choose Get Info
2) Select “Open using Rosetta”
3) Launch Photoshop

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#1411022: Photoshop may crash on quit when running on older developer seeds of Mac OS X 10.5 “Leopard”
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Workaround:
1) Update to a later seed of Leopard

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#1438449: Non-Photoshop Open EXR files fail to open in Photoshop CS3
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Workaround:
1) Open the files in CS2 and save out and then open in CS3

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#n/a: Mac/Win: Saving out as PDF/X results in error
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Workaround:
1) Install Acrobat 8

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#1435697: Mac/Win: Unable to open a JPEG images larger than 10,000 pixels per side if using Adobe Camera Raw for opening JPEGs
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Workaround:
1) Turn off the “Prefer Adobe Camera Raw for JPEG Files” preference in the File Handling pane of Preferences

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#1422743: Mac/Win: Recovery and Fill Light sliders in Adobe Camera Raw don’t respond immediately on first use
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Workaround: None

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#1436723: Unable to choose Camera Raw as the format when multiple JPEGs are selected
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Workaround:
1) Turn on the “Prefer Adobe Camera Raw for JPEG Files” preference in the File Handling pane of Preferences

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#1447597: Mac/Win: Grayscale Mix settings in Adobe Camera Raw or Lightroom are not retained in ACR or reflected in Bridge
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Workaround: None

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#1439805: Mac: TWAINBridge preventing installer from working
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Workaround:
1) Launch Activity Monitor from the Utilities folder
2) Choose the TWAINBridge process and click Quit Process
3) Launch Setup

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#1439851: Mac: Cannot read BMP format files on Intel-based Macs
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Workaround:
1) Use CS2

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#1443332: Camera Raw dialog box cut-off at 1024×768 monitor resolution
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Workaround:
1) Set your monitor resolution to something higher than 1024×768

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#1448493: Mac/Win: There is a color mismatch between files previewed in Adobe Camera Raw and Bridge
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Workaround:
1) Use CS2

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#1448422: Mac/Win: Photomerge is linearing Camera RAW files and ignoring the adjustments made to the file in Adobe Camera Raw
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Workaround:
1) Use CS2

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#1324277: Cancel on progress dialogs does not work
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Workaround:
1) Do not click Cancel while a progress dialog is displayed

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#1422739: Win: Memory leak can cause Adobe Camera Raw to crash
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Workaround:
1) Use CS2

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#1448400: Mac: Crash at launch due to TWAIN conflict
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Workaround:
1) Remove the TWAIN plug-in from Plug-Ins > Import/Export
2) Launch Photoshop

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#1446337: Mac/Win: Photoshop fails to launch if external drive is set as only scratch disc
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Workaround:
1) Hold down the Cmd + Opt (Ctrl + Alt on Win) while launching Photoshop and choose a different scratch disk

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