PhotoshopNews.com
May 20, 2005

“Error 2: photoshop is undefined…”

Source: Photoshop Support Knowledgebase

“Error 2: photoshop is undefined…” when you try to browse to Bridge from Photoshop (CS2)

Issue

Adobe Photoshop returns the error, “Error 2: photoshop is undefined. Line 1 -> photoshop.invokeBridge (false, false, “);” when you attempt to start Adobe Bridge by choosing File > Browse or by clicking Go To Bridge in the Options bar.

Detail

You can start Bridge as a stand-alone application and from other Adobe Creative Suite 2.0 applications.

Solutions

Do one or more of the following solutions:

Solution 1: Re-create Photoshop and Bridge preferences.

1. Press and hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you restart each application (that is, Photoshop and Bridge).

2. Confirm that you want to delete the preferences:

– In Photoshop, click Yes to the message, “Delete the Adobe Photoshop Settings file?

– In Bridge, select all three options in the dialog box, and then click OK.

Solution 2: Delete the Adobe StartupScripts folder, and then remove and reinstall all Adobe Creative Suite 2.0 applications.

If you installed Photoshop and Bridge as part of the Adobe Creative Suite, you must remove and reinstall the entire suite to resolve the problem.

In Windows:

1. Delete the StartupScripts folder located in Program Files/Common Files/Adobe.

2. Use the Add/Remove programs utility to remove all installed Adobe Creative Suite 2.0 applications.

3. Reinstall the Adobe Creative Suite 2.0 applications from the installation CDs.

In Mac OS:

1. Delete the StartupScripts folder located in Library/Application support/Adobe.

2. Delete all installed Adobe Creative Suite 2.0 application folders.

3. Reinstall the Adobe Creative Suite 2.0 applications from the installation CDs.

Solution 3: Verify that the shortcuts (Windows) or aliases (Mac OS) in the Adobe Launch folder accurately reference the applications.

To verify shortcuts in Windows:

1. Open the Launch folder in Program Files/Common Files/Adobe.

2. Open the folders for each Adobe Creative Suite application and find the shortcut. The shortcut may be nested in an additonal folder (for example, the shortcut for Bridge is located in the Launch/bridge/1.0/Adobe Bridge folder).

3. Right-click the shortcut, and choose Properties from the pop-up menu.

4. Click the Shortcut tab.

5. Verify that the path in the Target box matches the location of the application file (.exe) that it references. If the path is not correct, enter the correct path.

6. Click OK.

To verify aliases in Mac OS:

1. Open the Launch folder in Library/Application Support/Adobe.

2. Open the folders for each Adobe Creative Suite application

3. Select the application alias and choose File > Get Info.

4. Verify that the path in the Get Info dialog box matches the location of the application file that it references. If the path is not correct, click Select New Original, locate the application file, and select it.

Background information

Photoshop can’t open Bridge if the StartupScripts folder contains a damaged startup script, or if the application aliases or shortcuts in the Launch folder don’t target the actual locations of the applications.

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