Photoshop freezes when you start it (CS on Mac & Win)
Source: Adobe Photoshop Support Knowledgebase
Issue
When you start Adobe Photoshop CS, Photoshop CS freezes when the startup screen displays the message “Reading Text Global Resources.”
Solution: Delete the New Doc Sizes file.
Delete the New Doc Sizes file (New Doc Sizes.psp) and then start Photoshop. Photoshop creates a New Doc Sizes.psp file during startup.
To delete the New Doc Sizes file:
– In Windows:
1. Make sure that Windows Explorer shows hidden files and extensions:
a. In Windows Explorer, choose Tools > Folder Options.
b. Click the View tab in the Folder Options dialog box.
c. In Advanced Settings, select Show Hidden Files And Folders.
d. Deselect Hide Extensions For Known File Types.
e. Click OK.
2. In Windows Explorer, locate the New Doc Sizes.psp file in the Documents and Settings/ [user name] /Application Data/Adobe/Photoshop/8.0/Photoshop CS Settings folder.
3. Right-click the New Doc Sizes.psp file and choose Delete from the pop-up menu.
4. Start Photoshop. If the problem still occurs, a system issue may be causing the problem. To troubleshoot the system, see Related Records.
– In Mac OS:
1. Drag the New Doc Sizes.psp file from the Users/ [user name] /Library/Preferences/Photoshop CS Settings folder to the Trash.
2. Choose Finder > Empty Trash.
3. Start Photoshop. If the problem still occurs, a system issue may be causing the problem. To troubleshoot the system, see Related Records.
Background information
The New Doc Sizes file stores custom document sizes for Photoshop that you create by choosing File > New Document. Photoshop requires the New Doc Sizes file to start and may freeze if the file is damaged or inaccessible. You can damage the New Doc Sizes file by editing it in a text editor. System-related problems can also cause the file to become damaged or inaccessible.
